Over the past 30 years, Forté Holdings has produced government certified solutions for several thousand health professionals. In 2012 the company elected to expand their medical software portfolio and developed an intuitive and user friendly electronic medical record (EMR). In the early development stages, Forté identified the value of integrating an ePrescribing solution into the EMR and “rather than re-inventing the wheel, we searched for a partner who would be able to seamlessly integrate with our solution” said Michael Hughes, Forté Holdings.
The Forté Holdings process for selecting an ePrescribing partner was very methodical and each ePrescribing vendor was graded on the following criteria:
• Exceptional user experience
• Prior customer satisfaction
• Ease of contact
• Sample documentation
• Organizational skills including vendor partner portal and implementation documentation.
“In the end DoseSpot checked all our boxes and has provided exceptional service” said Michael Hughes.
Michael Hughes, Forté EMR
The integration experience was both seamless and timely for Forté due to weekly development meetings, the use of the partner portal, and exceptional communication around the API documentation and Surescripts certification requirements.
Forté physicians have been just as pleased with DoseSpot as the software integration team. “DoseSpot has been seen as a valuable extension of our EMR solution for providing an excellent healthcare experience” added Michael Hughes. Forté EMR physicians have incorporated DoseSpot into their daily workflow to electronically prescribe prescriptions to their patient’s preferred pharmacies, checking for drug-drug and drug-allergy interactions along the way with the click of a button. ePrescribing utilization continues to benefit Forté physicians while improving patient safety and satisfaction.
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