About Us:
DoseSpot is a dynamic and innovative leader in the electronic prescribing software market. At the intersection of the software and healthcare industries, we are on a hyper-growth curve. We need great new team members to capitalize on these opportunities, and improve the healthcare experience for patients and doctors alike.
Benefits:
Vacation: 3 weeks vacation to start
Health Insurance: Excellent health insurance
Snacks and Coffee: We live on K Cups and Espresso! There's food too.
Fitness and Sports: Free gym membership and our office is right across the street from a park with basketball and tennis courts...and a baseball field.
Open Positions:
Sales Development Specialist
We are looking for a talented and motivated Sales Development Specialist to join us in propelling DoseSpot forward.
The Sales Development Specialist will:
• Prospect leads through outbound efforts and develop leads from inbound sources
• Refine and update existing target list to workable leads
• Engage decision makers and nurture relationships using telephone, email and social channels
• Establish a daily routine including 40-50 calls per day using articulate phone skills
• Manage a pipeline of prospects and keep them interested until they are ready to make a buying decision, following up in a timely manner
• Be confident and articulate to answer “Why DoseSpot?” and “Why now?” to entice clients to learn more
• Uncover real needs and “pain points” of potential clients and understand their buying process
• Be expected to meet or exceed metrics determined for individual and company success and maintain accurate records
• Set client appointments for product demonstrations
• Follow up on every lead, call and question quickly
• Analyze closed sales to determine how marketing activities turned into customers and ultimately into sales
Qualifications:
• Bachelor’s Degree in Business, Marketing or a related field (or equivalent experience)
• Minimum of 2 years in a sales or lead generation role or one year if in the healthcare software space
• Experience with Hubspot, Salesforce or other CRM is required
• Fluency with healthcare technology a plus (including EHR and e-Prescribing)
• A high curiosity with healthcare is a must
• Ability and affinity for prospecting new clients
• Must possess strong communication skills and upbeat attitude
• Creative thinker
• Ability to handle and defuse objections and uncover pain points
• Self-motivated and goal oriented
• Knowledge of MS Word and Excel and ability to learn new technology quickly
• Ability to stay organized and complete appropriate follow up with leads
• Ability to work out of our Needham Heights office every day in a team oriented atmosphere and willingness to travel occasionally
Compensation consists of base pay and commission with specific deliverables and metrics.
Additional reasons to join our dynamic team:
• Full time position with a robust benefit package including company-subsidized health insurance and much more.
• Casual and fun atmosphere (no suits and ties here!)
• Work/life balance
How to apply:
To be considered, please submit a resume and cover letter as a single .pdf file here: http://bit.ly/1T6vGwk. In the cover letter, please give an example of a tactic or process you have been successful with that has allowed you to get past the “gatekeeper” and speak with the decision maker.
Customer Experience Specialist
About the Job –
As a Customer Experience Specialist you will be an essential part of the team and work hand-in-hand with senior management while delivering AMAZING customer service to our existing customer base. We are looking for a highly motivated ‘self-starter’ and someone with a ‘go-getter’ mentality. You must demonstrate a strong work ethic and have first-rate communication and organizational skills.
You’ll help DoseSpot:
• Deliver AMAZING customer service through phone, email, and live chat with energy and creativity
• Provide answers to customers by identifying problems, researching answers and guiding customers through corrective steps
• Effectively present and articulate product features to customers through live product demonstrations
• Complete other duties and special projects as assigned, with an eye toward aligning customer interests with company needs
What we’re looking for:
• Proven ability to provide superior customer service
• Demonstrates ability to learn new concepts quickly and displays effective problem solving skills
• Exceptional organizational and task management skills
• Experience managing multiple, high-priority projects at the same time
• Strong work experiences, ideally in a fast paced services or technology-related environment
• Excellent written and verbal communication skills
Nice to haves:
• Knowledge and experience with SQL queries
• Healthcare software experience
• Fluency in speaking about software and APIs
How to apply:
To apply, submit your contact information, cover letter, and resume by clicking the link below: http://bit.ly/1AJKsQe. In your cover letter please tell us about a time when you dealt with a difficult customer and how you resolved the issue.
Client Engagement Specialist
About the Job –
As a Client Engagement Specialist you’ll be an essential part of the team and work hand-in-hand with senior management while nurturing and supporting our existing software partners. We’re looking for a highly motivated problem solver who enjoys a high-energy environment. You’ve got both a strong work ethic and first-rate communication and organizational skills.
You’ll help DoseSpot:
• Strategize ways to improve our service, streamline our processes, and better serve our partners
• Master our project management system for processing orders and managing partner relationships
• Deliver AMAZING service through phone, email, live chat, project management workspace and in person with energy and creativity
• Maintain partner implementation plans and ensure integrations stay on schedule
• Maintain relationships post integration and keep partners up-to-date
• Complete other duties and special projects as assigned, with an eye toward aligning customer interests with company needs
What we’re looking for:
• BS or BA required – (Business degree preferred)
• Excellent communication skills
• An entrepreneurial mind-set
• Strong prior work experience, ideally in a client services or technology-related environment; previous start-up and/or SaaS business model experience is ideal
• Experience managing multiple, high-priority projects simultaneously
• Proven ability to provide superior customer service, and
• An understanding of how to build and leverage strong business relationships
Client Engagement Internship
About the Job –
As a Client Engagement Intern you’ll be an essential part of the team and work hand-in-hand with senior management while nurturing and supporting our existing software partners. We’re looking for a highly motivated problem solver who enjoys a high-energy environment. You’ve got both a strong work ethic and first-rate communication and organizational skills.
You’ll help DoseSpot:
• Strategize ways to improve our service, streamline our processes, and better serve our partners
• Master our project management system for processing orders and managing partner relationships
• Maintain partner implementation plans and ensure integrations stay on schedule
• Complete other duties and special projects as assigned, with an eye toward aligning customer interests with company needs
What we’re looking for:
• Excellent communication skills
• An entrepreneurial mindset
We're here to help. Call us and speak with an Integration Specialist who will answer any questions you might have.
(888) 847-6814
Request a demo.
One of our Integration Specialists will show you how the DoseSpot platform can help you get certified as quickly as possible.
Download
Free Download.
Learn more about our Integration Services by downloading our 'e-Prescribing Integration Tool Kit'.
© copyright 2017 PRN Software, LLC. All Rights Reserved | 980 Washington Street, Suite 330, Dedham, MA 02026 | (888) 847-6814