About Us:

 

DoseSpot is a dynamic and innovative leader in the electronic prescribing software market. At the intersection of the software and healthcare industries, we are on a hyper-growth curve. We need great new team members to capitalize on these opportunities, and improve the healthcare experience for patients and doctors alike.

 

Benefits:

 

Vacation: 3 weeks vacation to start

 

Health Insurance: Excellent health insurance

 

Snacks and Coffee: We live on K Cups and Espresso! There's food too.

 

Fitness and Sports: Free gym membership and our office is right across the street from a park with basketball and tennis courts...and a baseball field.

 

 

Open Positions:

 

Sales Development Specialist

 

We are looking for a talented and motivated Sales Development Specialist to join us in propelling DoseSpot forward.

 

The Sales Development Specialist will:

 

• Prospect leads through outbound efforts and develop leads from inbound sources

• Refine and update existing target list to workable leads

• Engage decision makers and nurture relationships using telephone, email and social channels

• Establish a daily routine including 40-50 calls per day using articulate phone skills

• Manage a pipeline of prospects and keep them interested until they are ready to make a buying decision, following up in a timely manner

• Be confident and articulate to answer “Why DoseSpot?” and “Why now?” to entice clients to learn more

• Uncover real needs and “pain points” of potential clients and understand their buying process

• Be expected to meet or exceed metrics determined for individual and company success and maintain accurate records

• Set client appointments for product demonstrations

• Follow up on every lead, call and question quickly

• Analyze closed sales to determine how marketing activities turned into customers and ultimately into sales

 

Qualifications:

 

• Bachelor’s Degree in Business, Marketing or a related field (or equivalent experience)

• Minimum of 2 years in a sales or lead generation role or one year if in the healthcare software space

• Experience with Hubspot, Salesforce or other CRM is required

• Fluency with healthcare technology a plus (including EHR and ePrescribing)

• A high curiosity with healthcare is a must

• Ability and affinity for prospecting new clients

• Must possess strong communication skills and upbeat attitude

• Creative thinker

• Ability to handle and defuse objections and uncover pain points

• Self-motivated and goal oriented

• Knowledge of MS Word and Excel and ability to learn new technology quickly

• Ability to stay organized and complete appropriate follow up with leads

• Ability to work out of our Needham Heights office every day in a team oriented atmosphere and willingness to travel occasionally

 

Compensation consists of base pay and commission with specific deliverables and metrics.

 

Additional reasons to join our dynamic team:

 

• Full time position with a robust benefit package including company-subsidized health insurance and much more.

• Casual and fun atmosphere (no suits and ties here!)

• Work/life balance

 

How to apply:

 

To be considered, please submit a resume and cover letter as a single .pdf file here: http://bit.ly/1T6vGwk. In the cover letter, please give an example of a tactic or process you have been successful with that has allowed you to get past the “gatekeeper” and speak with the decision maker.

 

 

Customer Experience Specialist

 

About the Job –

 

As a Customer Experience Specialist you will be an essential part of the team and work hand-in-hand with senior management while delivering AMAZING customer service to our existing customer base. We are looking for a highly motivated ‘self-starter’ and someone with a ‘go-getter’ mentality. You must demonstrate a strong work ethic and have first-rate communication and organizational skills.

 

You’ll help DoseSpot:

 

• Deliver AMAZING customer service through phone, email, and live chat with energy and creativity

• Provide answers to customers by identifying problems, researching answers and guiding customers through corrective steps

• Effectively present and articulate product features to customers through live product demonstrations

• Complete other duties and special projects as assigned, with an eye toward aligning customer interests with company needs

 

What we’re looking for:

 

• Proven ability to provide superior customer service

• Demonstrates ability to learn new concepts quickly and displays effective problem solving skills

• Exceptional organizational and task management skills

• Experience managing multiple, high-priority projects at the same time

• Strong work experiences, ideally in a fast paced services or technology-related environment

• Excellent written and verbal communication skills

 

Nice to haves:

 

• Knowledge and experience with SQL queries

• Healthcare software experience

• Fluency in speaking about software and APIs

 

How to apply:

 

To apply, submit your contact information, cover letter, and resume by clicking the link below: http://bit.ly/1AJKsQe. In your cover letter please tell us about a time when you dealt with a difficult customer and how you resolved the issue.

 

 

Client Engagement Specialist

 

About the Job –

 

As a Client Engagement Specialist you’ll be an essential part of the team and work hand-in-hand with senior management while nurturing and supporting our existing software partners. We’re looking for a highly motivated problem solver who enjoys a high-energy environment. You’ve got both a strong work ethic and first-rate communication and organizational skills.

 

You’ll help DoseSpot:

 

• Strategize ways to improve our service, streamline our processes, and better serve our partners

• Master our project management system for processing orders and managing partner relationships

• Deliver AMAZING service through phone, email, live chat, project management workspace and in person with energy and creativity

• Maintain partner implementation plans and ensure integrations stay on schedule

• Maintain relationships post integration and keep partners up-to-date

• Complete other duties and special projects as assigned, with an eye toward aligning customer interests with company needs

 

What we’re looking for:

 

• BS or BA required – (Business degree preferred)

• Excellent communication skills

• An entrepreneurial mind-set

• Strong prior work experience, ideally in a client services or technology-related environment; previous start-up and/or SaaS business model experience is ideal

• Experience managing multiple, high-priority projects simultaneously

• Proven ability to provide superior customer service, and

• An understanding of how to build and leverage strong business relationships

 

Contact for more details :)

 

 

Client Engagement Internship

 

About the Job –

 

As a Client Engagement Intern you’ll be an essential part of the team and work hand-in-hand with senior management while nurturing and supporting our existing software partners. We’re looking for a highly motivated problem solver who enjoys a high-energy environment. You’ve got both a strong work ethic and first-rate communication and organizational skills.

 

You’ll help DoseSpot:

 

• Strategize ways to improve our service, streamline our processes, and better serve our partners

• Master our project management system for processing orders and managing partner relationships

• Maintain partner implementation plans and ensure integrations stay on schedule

• Complete other duties and special projects as assigned, with an eye toward aligning customer interests with company needs

 

What we’re looking for:

 

• Excellent communication skills

• An entrepreneurial mindset

 

Contact for more details :)